By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
General Terms
Service Eligibility: Our services are available to clients who are 18 years of age or older. Clients under 18 must have parental or guardian consent to use our services.
Medical Considerations: Clients must disclose any medical conditions, allergies, or medications they are taking before receiving treatments. Failure to disclose such information may result in adverse reactions, for which Beauty On Queen will not be liable.
Appointment Booking and Cancellation
Booking: Appointments can be booked online, over the phone, or in person.
Cancellation: Cancellations or rescheduling must be made at least 24 hours in advance. Late cancellations or no-shows may incur a fee.
Payment Terms
Payment: Payments are due at the time of service. We accept cash, credit/debit cards, and other payment methods as specified on our website.
Package Payments: Payments for packages must be made in full at the time of purchase.
Refund Policy
Individual Sessions: Individual sessions are non-refundable.
Package Sessions: Package sessions are non-refundable but may be transferred to another person with written consent.
Privacy and Confidentiality
Privacy Policy: We are committed to protecting your personal information. Please review our Privacy Policy for detailed information.
Confidentiality: All client information is confidential and will not be shared without consent, except as required by law.
Liability
Limitation of Liability: Beauty On Queen and its staff are not liable for any injuries, adverse reactions, or dissatisfaction with services provided. Clients must follow all pre- and post-treatment care instructions provided by our practitioners.
Changes to Terms
Modifications: Beauty On Queen reserves the right to modify these terms and conditions at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.
Intellectual Property
Ownership: All content on our website, including text, images, and logos, is the property of Beauty On Queen and is protected by copyright laws. Unauthorized use is prohibited.
Governing Law
Jurisdiction: These terms and conditions are governed by the laws of Canada. Any disputes arising under these terms will be resolved in accordance with Canadian law.
Agreement
By proceeding with an online purchase or using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. Acceptance of these terms is required to complete your transaction.